Insurance Officer

PD Ports is a leading UK port business offering end-to-end supply chain solutions, employing over 1,400 people in the UK. With headquarters based in the Northeast of England, PD Ports owns and operates the UK’s sixth largest port by volume. Operating out of 11 key ports and logistics centres across the UK, we are committed to retaining and developing talent nationwide.

A vacancy has arisen for a dynamic and dedicated Insurance Officer at PD Ports within our experienced Insurance Team of five reporting to the Head of Insurance. The team interfaces internally with a wide range of functions and collaborators across both the operations and corporate teams. The position will be responsible for the management of day-to-day activities in relation to the Group’s Insurance programmes and will be involved in a wide range of insurance, contracting and risk management activities across the Group, including collaborating with both internal and external partners in relation to key risk exposures.

Location: Head Office, Middlesbrough (the option of hybrid working can be discussed with a minimum of three days office working).

Working Arrangements: Monday to Friday, 35 hours per week

The five main things our Insurance Advisor will be working on are:

• Partnering with the wider business providing advice on insurance queries, articulating coverage and programme challenges, as well as inputting into business initiatives from an insurance and risk management perspective.
• Reviewing insurance policy coverage and collating data for the placement of insurance.
• Claims management, making informed liability decisions and attending claims meetings with brokers and insurers, as well as management of claims reserves working with the finance function.
• Facilitating discussions with regards to loss prevention activities.
• Supporting and mentoring team members on insurance technical issues.

We are seeking someone who has:

• Experience in a similar role or has worked within a claims, broking or underwriting capacity in the industry.
• Insurance qualification to Chartered Insurance Institute or above preferred or a minimum of 3 years Insurance Broking or in-house experience in a similar environment.
• Strong analytical and decision-making skills and a proactive approach to risk management and claims handling.
• Excellent written and verbal communication skills with the ability to produce high quality documents and engage at all levels throughout the organisation.
• Good IT skills including use of spreadsheets as we are looking to implement a new ERP system.
• Ability to think creatively and problem solve from an insurable risk and policy wordings perspective.
• Ability to deliver to deadlines and prioritise competing demands.

Benefits:

We offer 25 days holiday, paid maternity, paternity and adoption leave, life insurance, a generous sick pay scheme and a cycle to work scheme.

If you are interested in this opportunity please apply in writing, outlining relevant skills & experience, to hr.recruitment@pdports.co.uk and use job reference IONW25. We are aiming to interview week commencing 19^th May 2025.

Closing Date: 14^th May 2025